Privacy Policy

1. INTRODUCTION

As Sağlam Panel, we are very sensitive about the privacy and security of your personal data. This Privacy Policy explains how your personal data is collected, used, shared and protected when you visit our website (www.saglampanel.com), request information about our products or services, become our customer or interact with us in any way.

By accepting this policy, you consent to the processing of your personal data as set out herein. If you have any questions or concerns about the processing of your personal data, please contact us via our contact details set out below.

2. DATA RESPONSIBLE

Pursuant to Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data may be processed by Sağlam Panel as the data controller within the scope described below.

Data Responsible: Sağlam Panel
Address: Hanlıköy, Nisan Sokak No:4F – Arifiye / SAKARYA
Phone: +90 264 503 04 04
E-Mail: info@saglampanel.com

3. COLLECTED PERSONAL DATA

As Sağlam Panel, we may collect the following personal data:

3.1. For Website Visitors:

  • IP address and browser information
  • Information obtained through cookies (navigation information, page view duration, etc.)
  • The products and services you view on the website
  • If you fill out the contact form, your name, surname, e-mail address, phone number and message

3.2. For Customers:

  • Name, surname, title
  • Contact information (phone number, e-mail address)
  • Company name, tax office, tax number (for corporate customers)
  • Delivery and billing address
  • Payment information
  • Order and transaction history
  • Recordings of conversations with customer service

3.3. For Job Applicants:

  • Name, surname
  • Contact details
  • Education and work experience
  • Other personal data you include in your CV

4. PURPOSES OF PROCESSING PERSONAL DATA

Your personal data is processed for the following purposes:

  • Offering, selling and delivering our products and services
  • Execution of order tracking and customer service processes
  • Invoice issuance and realization of accounting transactions
  • Realization and security of payment transactions
  • Evaluation and resolution of your requests and complaints
  • Development and optimization of our website and services
  • Fulfillment of our legal obligations
  • Evaluating job applications and conducting recruitment processes
  • Contacting you when necessary
  • Providing information about our products and services
  • Conducting legal processes and protecting our legal rights
  • Planning and execution of our business activities

5. PERSONAL DATA STORAGE AND SECURITY

Your personal data will be stored for the period required by the purposes for which they are processed and within the scope of our legal retention obligations. Upon expiration of these periods, your personal data will be deleted, destroyed or anonymized.

As Sağlam Panel, we take appropriate technical and administrative measures to ensure the security of your personal data. In this context

  • Authorization to access personal data is limited.
  • Access to databases is protected by encryption.
  • Regular audits are conducted regarding the processing of personal data.
  • Our employees are provided with trainings on the protection of personal data.

6. SHARING OF PERSONAL DATA

Your personal data may be shared limited to the following situations and parties:

6.1. Legal Obligations:

  • With authorized public institutions and organizations within the scope of our legal obligations
  • For the purpose of conducting legal processes with judicial authorities or our legal advisors

6.2. Business Partners and Service Providers:

  • With contracted cargo companies for product delivery
  • With payment service providers for the realization of payment transactions
  • With the service providers we receive support from in areas such as information technologies, accounting and auditing
  • With our business partners and suppliers (only to the extent necessary)

Under no circumstances will your personal data be sold, rented or shared for commercial purposes with third parties without your consent.

7. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies on our website. Cookies are small text files that are downloaded to your computer or mobile device when you visit the website.

7.1. Types of Cookies We Use:

  • Mandatory Cookies: Cookies that are necessary to perform the basic functions of the website. Without these cookies, the website will not function properly.
  • Performance Cookies: Cookies used to analyze and improve the performance of the website.
  • Functionality Cookies: Cookies used to remember your preferences and provide you with a personalized experience.
  • Targeting/Advertising Cookies: Cookies used to show you advertisements based on your interests.

7.2. Cookie Management:

You have the right to accept or reject cookies by changing your browser settings. For more information on how you can delete or block cookies, you can consult your browser’s help menu. If you refuse cookies, you may not be able to take full advantage of some features of the website.

8. YOUR RIGHTS UNDER KVKK

Pursuant to Article 11 of the Law No. 6698 on the Protection of Personal Data, you may exercise the following rights by applying to Sağlam Panel:

  • Learn whether your personal data is being processed
  • Request information if your personal data has been processed
  • To learn the purpose of processing your personal data and whether they are used in accordance with their purpose
  • To know the third parties to whom your personal data is transferred domestically or abroad
  • To request correction of your personal data in case of incomplete or incorrect processing
  • In case the reasons requiring the processing of your personal data disappear, to request their deletion or destruction
  • To request notification of your requests for correction, deletion and destruction to third parties to whom your personal data have been transferred
  • Object to the occurrence of a result against you by analyzing your processed data exclusively through automated systems
  • Your personal data is protected by law aykırı olarak işlenmesi sebebiyle zarara uğramanız hâlinde zararın giderilmesini talep etme

In order to exercise your rights mentioned above, you can contact us in person, through a notary public or via registered electronic mail (KEP) address with a petition clearly stating your request together with the necessary information identifying your identity. We will finalize your application free of charge as soon as possible and within 30 days at the latest, depending on the nature of the request.

9. CHANGES IN CONFIDENTIALITY POLICY

We reserve the right to change this Privacy Policy at any time. Changes to the policy will be effective from the date of publication on our website. In case of significant changes, you will be notified via our website or e-mail.

10. CONTACT

For your questions regarding the Privacy Policy or the processing of your personal data, you can contact us via the contact information below:

Sağlam Panel Address: Hanlıköy, Nisan Sokak No:4F – Arifiye / SAKARYA Phone: +90 264 503 04 04

E-Mail: info@saglampanel.com

Last Updated Date: 17.04.2025